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In Person Class Cancellations and Transfers
Any notice of cancellation or transfers for all workshops must be emailed to customerservice@sfbi.com. Previous cancellation policy will still be applied to tickets purchased prior to 8/29/24.
Standard Workshops
More than 6 weeks prior to the course start date:
If canceling: Payments will be reimbursed, minus a cancellation fee of 15% of the class fee.
If transferring: Payments transferred to another class will be made at no charge.
However, transferred payments are non-refundable.
Only one transfer is allowed.
Students must transfer to a class within 6 months of the original class date.
If transferring to a class of greater value, the student must pay the difference in cost.
Less than 6 weeks to 3 weeks prior to the course start date:
If canceling, the original payment is non-refundable.
If transferring to other classes, a transfer fee must be paid at the time of notification to SFBI which is 10% of the class fee.
Transferred payment is non-refundable.
Only one transfer is allowed.
Student must transfer to a class within 6 months of the original class date.
If transferring to a class of greater value, the student must pay the difference in cost of the transferred class to reserve a spot.
2 weeks or less before the course start date:
Payments are non-refundable. No transfer will be granted.
In the unlikely event of instructor illness or insufficient enrollment, SFBI will notify students by phone or email at least 10 business days before the scheduled start of a canceled class. In this case, students will receive a full refund of their tuition payment or may apply unused funds toward an alternate class. SFBI is not responsible for any hotel or airline fees that may incur in case of a canceled class. We recommend contacting SFBI to confirm enrollment before booking a trip to San Francisco.
Special Workshops (With Special Guest Instructors)
More than 8 weeks prior to the course start date:
If canceling: Payments will be reimbursed, minus a cancellation fee of 15% of the class fee.
If transferring: Payments transferred to another class will be made at no charge.
However, transferred payments are non-refundable.
Only one transfer is allowed.
Students must transfer to a class within 6 months of the original class date.
If transferring to a class of greater value, the student must pay the difference in cost.
Less than 8 weeks to 3 weeks prior to the course start date:
If canceling, the original payment is non-refundable.
If transferring to other classes, a transfer fee must be paid at the time of notification to SFBI which is 10% of the class fee.
However, transferred payments are non-refundable.
Only one transfer is allowed.
Student must transfer to a class within 6 months of the original class date.
If transferring to a class of greater value, the student must pay the difference in cost of the transferred class to reserve a spot.
2 weeks or less before the course start date:
Payments are non-refundable. No transfer will be granted.
In the unlikely event of instructor illness or insufficient enrollment, SFBI will notify students by phone or email at least 10 business days before the scheduled start of a canceled class. In this case, students will receive a full refund of their tuition payment or may apply unused funds toward an alternate class. SFBI is not responsible for any hotel or airline fees that may incur in case of a canceled class. We recommend contacting SFBI to confirm enrollment before booking a trip to San Francisco.
Training Series
More than 10 weeks prior to the course start date:
If canceling, payments will be reimbursed, minus a cancellation fee of 15% of the class fee.
If transferring:
- Transfers to any workshops or future series will be made at no charge.
- Transferred payments are non-refundable.
- Only one transfer is allowed.
- Transferred class must be within 1 year of the original class date.
Less than 10 weeks prior to the course start date:
If canceling, the original payment is non-refundable.
If transferring to other classes, a transfer fee must be paid at the time of notification to SFBI which is 10% of the class fee.
Only one transfer is allowed.
Transferred payment is non-refundable and transfer has to be made within 1 year of the original class date.
In the unlikely event of instructor illness or insufficient enrollment:
SFBI will notify students by phone or email at least 10 business days before the scheduled start of a canceled class. In this case, students will receive a full refund of their tuition payment or may apply unused funds toward an alternate class. SFBI is not responsible for any hotel or airline fees that may incur in case of a canceled class. We recommend contacting SFBI to confirm enrollment before booking a trip to San Francisco.
Contact Us
If you have any questions or concerns about this Policy or our data practices, please contact us.
